Dispositivo IQOS ILUMA PRIME

5 Feb 2024

How to Travel with Tobacco Heating Devices: The Ultimate Guide

Your bags are packed. Your passport is in your pocket. You've fed the cat, turned off all the lights, and locked the door. But wait: can you bring your tobacco heating device to your travel destination? You're in luck: we've created the ultimate guide on how to travel with tobacco heating devices, and it has everything you need to know to enjoy your IQOS device during your vacation. Sit back, relax, and enjoy your next adventure with IQOS.

Preparing to travel with your tobacco heating device

Let's start with the basics, rule number 1 no matter where you're going: charge your tobacco heating device. Running out of battery while you're away is a hassle, so make sure it's fully charged before traveling.
What if your device falls while rushing to catch a connecting flight, and now your IQOS isn't working properly? No worries, we've got you covered. You'll find support for your device in our customer support section, and depending on your travel destination, you can also visit a local IQOS store if you encounter any issues with your device.
Always have everything ready before going abroad. Keep in mind that your options are not the same in every country, and consider the quantity limits for consumables allowed across borders, which may vary in each case.
Lastly, be prepared for anything. You never know where an adventure will take you, so think about bringing accessories for your tobacco heating device, ensuring you have them no matter what happens. For example, you can bring a USB adapter and charging cable for IQOS compatible with different plug types. You can also get an IQOS case to protect your device from scratches, dust, or water.

Choosing the best tobacco heating device and accessories for your trip

All vacations are different, and the same goes for your tobacco heating device. Why not bring a different device depending on the destination? If you're going on a relaxing beach vacation, you can bring an IQOS ILUMA with its long-lasting battery. Perhaps you'd like to bring a device from the STARDRIFT line, with colors inspired by the galaxy. There are also plenty of IQOS cases you can match with your clothes. If you prefer outdoor adventures, the IQOS ILUMA ONE offers a rugged and durable design. Alternatively, you could opt for the IQOS ILUMA PRIME, which includes a range of cases in different colors, fabrics, and finishes, not only protecting but also allowing you to match your device with your look and vacation destination.

Essential packing list when traveling with IQOS

A vacation is not a vacation if you forget something. What will it be this time? A charger? A book? Your favorite scarf? To make your vacation as smooth as possible, here's a handy list of all the essentials you need to pack when traveling with a tobacco heating device. Keep in mind that these may vary depending on the IQOS model.

Customize your tobacco heating device when traveling

One of the advantages of IQOS is that you can customize it to fit your style. Do you want to change the color? Add a special touch? Need to protect your device stylishly? We've got everything you need, and you can choose from various options. Here are some ways to complement your IQOS when you're on the go.
Change the cover of your device to match your outfit. Choose from the range of IQOS covers, available in different colors and materials; mixing covers with devices allows you to create your unique combination.
Another accessory that will make you stand out is the cases. You can choose from various IQOS cases, featuring different patterns, textures, and finishes.
But most importantly, always protect your device with a case. Choose from various IQOS cases, available in different shapes, sizes, and with different features. Some have a magnetic closure, a belt clip, or a wrist strap. There are also cases that can accommodate tobacco units, the charger, or the cleaning tool, allowing you to use your IQOS wherever you are.

Traveling by plane with your tobacco heating device from Spain

You head to the airport with your packed bags, check-in, check the gate number, and grab an overpriced sandwich before boarding. As we know, traveling by plane is not always the simplest, and that's why we want to offer you helpful tips to avoid any possible inconveniences when traveling with your favorite tobacco heating device.

Carrying your IQOS on the plane

Place the tobacco heating device in your bag or carry-on luggage. Many airlines do not allow tobacco heating devices in checked baggage due to safety regulations. How many devices and consumables can you take? Check with the airline to avoid unwanted surprises.
Something else that may be useful is declaring your tobacco heating device and consumables at the airport security counter. You may be asked to show them to security personnel or place them in a separate tray for scanning. You may also need to turn on the device to demonstrate that it works.

Using a tobacco heating device at the airport or on the plane

This is obvious, of course, but keep in mind that there are places where the use of tobacco heating devices is restricted (depending on the case: plane, airport, etc.). It is advisable to ask the staff at each location for detailed information on whether you can use your IQOS.

Additionally, you'll be pleased to know that there are airports with specific IQOS lounges. Want to know where the IQOS lounges are? They can be found at the following airports:

  • Dubai International Airport (DXB)
  • Istanbul Airport (IST)
  • Athens International Airport (ATH)
  • Zurich Airport (ZRH)
  • Milan-Malpensa Airport (MXP)
  • Rome-Fiumicino Airport (FCO)
  • Madrid-Barajas Airport (MAD)
  • Lisbon-Portela Airport (LIS)
  • Kansai International Airport (KIX)
  • Mactan-Cebu International Airport (CEB)
  • Ninoy Aquino International Airport (MNL)
More Information: Carrying your IQOS on the plane

Traveling by car with your tobacco heating device

Ah, road trips... Driving on a deserted road with the summer breeze caressing your hair is truly a paradise-like vision.
Always charge your tobacco heating device before leaving, or bring a car charger compatible with your device; you wouldn't want to run out of battery on the road or in the middle of nowhere.
Avoid exposing the tobacco heating units to direct sunlight, heat, or humidity by storing them in a cool, dry place.
Don't get distracted. Use your tobacco heating device responsibly and drive with caution. Respect others and avoid using IQOS if it may disturb other people.

Traveling by boat or ferry with your tobacco heating device

You've chosen to sail the seven seas to reach your dream destination. How envious we are! Do you know if you can use your tobacco heating device on board? It's important to check with the shipping or cruise company before traveling, to make sure. The following tips will help you make the most of your trip.
Firstly, place the tobacco heating device and consumables in your bag or carry-on luggage. Many shipping companies do not allow bringing the tobacco heating device or consumables in checked baggage due to safety regulations. Ask the shipping or cruise company beforehand, and also find out how many devices and tobacco units are allowed on board.
Ask if you need to declare your tobacco heating device and consumables at the security counter before boarding. You may be asked to show them to security personnel or place them in a separate tray for scanning. You may also need to turn on the device to demonstrate that it works.
Keep in mind that you may not be allowed to use your tobacco heating device inside the boat or ferry, neither in the cabin nor in any enclosed area. It is always advisable to inquire in advance with the operator and ask for directions from the staff once on board.

Some ferries and cruise companies have IQOS lounges where you can enjoy your tobacco heating device peacefully and stylishly. These companies include, among others:

  • MSC Cruises 
  • Costa Cruises 
  • Grimaldi Lines 
  • Moby Lines 
  • Tirrenia

Protect your tobacco heating device against water, salt, or sand, which can damage it and affect its operation. You can use an IQOS case to protect the device from scratches, dust, or water. You can also use a waterproof case or bag to keep your device always dry and clean. If the device gets wet, turn it off and do not use it again until it is completely dry.

Traveling by train with your tobacco heating device

Whether you're taking the train to the nearby city or embarking on an intercontinental journey, there are several guidelines that can be useful to make your trip as easy and enjoyable as possible.
Place the tobacco heating device in your bag or carry-on luggage. It may not be allowed in checked baggage due to safety regulations, so, as always, consult the railway company in advance.
You may need to declare your tobacco heating device and consumables, but you'll have to check with the railway company in advance.
If the use of tobacco heating devices is not allowed inside trains, some long-distance rail operators have designated areas or outdoor zones where you can use your IQOS; ask employees for directions to locate them.
Traveling with a tobacco heating device can be a pleasant and rewarding experience if you follow some simple guidelines. Whether you're traveling by plane, car, boat, or train, make sure you can bring your device, tobacco units, and accessories, and from there, you decide how to customize your list of essentials.

Using IQOS at your destination

After a long journey, you feel like taking off your shoes and relaxing. Unlike conventional cigarettes, IQOS does not produce smoke or ashes, making it less likely to disturb others or leave a tobacco odor on clothes or in the hotel room. However, always check local laws before bringing and using your tobacco heating device in other countries, and respect the people around you. Some countries have different regulations for heated tobacco products; make sure to be aware of them before traveling.

How weather conditions can affect your IQOS device

Our IQOS devices have been carefully designed and subjected to rigorous testing to withstand all weather conditions. We have formulated some measures to help you make the most of your devices and enjoy an optimal experience when traveling.
  • Water Damage: When traveling by boat, ferry, or any other means of water transport, you must protect your tobacco heating device from water damage by placing them in a waterproof container or bag. If the device gets wet, turn it off immediately and dry it with a soft cloth. Do not charge or use it again until it is completely dry.
  • Cold: If you are on a winter vacation in the snow, it's best to keep your tobacco heating device dry and warm. If your device cools too much, gradually warm it up before using it. Remember that the IQOS white light will blink if the device cools too much.
GOOD ADVICE: When it's very cold, keep the device in an inner pocket close to the body to keep it as warm as possible while you're out.
  • Heat: If you are sunbathing on the beach, remember to keep your IQOS away from direct sunlight and heat sources. Avoid leaving the device in a car or any other enclosed space exposed to direct sunlight. If your tobacco heating device gets too hot, cool it gradually before using it. If a white light flashes, it means your device is too hot and needs to cool down.
GOOD ADVICE: Don't forget to register your IQOS for accidental damage coverage and always enjoy protection.

Can you buy consumables abroad?

It depends on your place of departure and destination. Several things to consider:
  • Are IQOS consumables sold in the country you are traveling to? The first thing you need to do is find out if consumables are sold in the country you are visiting. Not all countries have consumables on the market, and the details vary from place to place. For example, IQOS products are currently available in 80 countries worldwide, but not all types of consumables are sold in every location.
  • Customs Tariff Regulations by country.You also need to consider customs tariffs applicable to your trip when bringing products back. Each country has a per-person limit on the number of products that can be imported from abroad without paying taxes or tariffs. These personal limits may vary depending on the country of origin and the type of products you intend to bring.

Obtaining support for your tobacco heating device while abroad

Imagine this scenario: you're strolling through the streets of Manila, and your tobacco heating device accidentally falls into a drain. What do you do?
Fortunately, encountering issues and needing support for your IQOS device while abroad is not very common, but several problems could arise:
  • Running out of battery or forgetting the charger for your device.
  • Exhausting your consumables or not finding them in your destination country.
  • Damaging or losing the device or its products.
  • Customs or local authorities confiscating the device or tobacco units.
  • Malfunctioning of the device or consumables.
To minimize the chances of encountering problems, consider the following:
  • Charge your device before departure and bring a charger.
  • Bring an ample supply of consumables or research where to purchase them in your destination country.
  • Safely store the device and consumables in your bag or carry-on luggage.
  • Check and, if necessary, declare the device and products at customs, adhering to relevant regulations.
  • Regularly inspect your device and consumables, keeping them clean and in good condition.
If you're traveling with an IQOS and face any issues, visit the IQOS support section. If you need a replacement device due to damage, contact our international support team through the toll-free helpline. This service is accessible worldwide, but you can only obtain a replacement IQOS device if yours is sold in the country you're visiting. Prefer an in-person approach? Check for nearby IQOS stores or service points for more information.
GOOD ADVICE: Remember to register your IQOS device before traveling to receive assistance away from home.

Troubleshooting while on vacation: Frequently asked questions

Sometimes, despite contacting customer support, you may still encounter more complicated issues with your tobacco heating device.
  • What if my tobacco heating device gets wet? If the device gets wet, turn it off immediately and dry it with a soft cloth. Avoid using heat sources like a hairdryer, microwave, oven, or direct sunlight to dry your device, as it could cause further damage. Do not attempt to use the device until it is completely dry. If the device still doesn't function correctly after drying, contact the manufacturer or the store where you purchased it for assistance.
  • What if I lose my tobacco heating device? Wallet, keys, phone. But where's the device? If you have an Android phone, you might locate your IQOS with the IQOS app, available in some countries. Another option, if you have travel insurance covering lost items, is to contact your insurance company and file a claim. No luck? Check if there's a nearby IQOS store to get a replacement at no additional cost.
  • What if my tobacco heating device breaks?If your IQOS device breaks while abroad, check if it is still under warranty and has coverage with the International Assistance Program in your destination country. If so, visit the nearest IQOS store, and our staff will either repair it or provide a replacement without any hassle.

Enjoy traveling with your IQOS

If you've never used IQOS before, our tobacco heating device IQOS ILUMA has been designed with innovative technology to enhance and elevate your tobacco moments. Discover our IQOS ILUMA devices to find a travel companion that heats your tobacco.