We care

Discover IQOS offerings* without leaving your home.

Nobody is a fan of waiting. So for every online order you place from the 28th of March, you automatically benefit from free 48h contactless shipping for you safety and the saftey of others.

From 4th June you can request your IQOS free trial (loan) of up to 14 days and discover all the advantages that IQOS can offer you with the help of a personal advisor.

Remember that we are here to help you with any doubt about your IQOS across our multiple customer care channels: Live Chat, Facebook, Twitter, Youtube, Call Center or Mail

WE CARE
IQOS Care Team