There is no summer without IQOS!

Summer is here, and those vacations that you have been waiting for all year have finally arrived. In IQOS we want to remind you that wherever you go, our customer service is still available for you.

Either if you are thinking about traveling around the world or decide to visit Spain, do not forget to bring your IQOS device and accessories with you, along with the charger and the cleaning kit to always have it ready.

In addition, the IQOS assistance service is available whenever you need it, and adapts to you so that no unforeseen stops your plans.

If you decide to stay in our country and discover some of its charming corners, on the coast or inland, don't forget your IQOS.

You will have technical assistance and any service you need on your device at the selected IQOS points of sale. Check your nearest IQOS customer service point here:

The capital of Spain is always a great plan! Visit the city and discover the IQOS Boutique on Calle Serrano 36, which offers all the IQOS services and novelties, such as limited editions, a wide variety of accessories and the best customer service hand in hand from our IQOS experts.

Their specialized team will help you to resolve any incident, will advise you on the purchase of the device that best suits you and will teach you the best tricks to clean it so you always keep it as new. All this in the heart of Madrid's Golden Mile!

If you decide to travel around the world and set your destination in another country, at IQOS we want your trip to be as comfortable as possible. That is why you will only have to organize your itinerary, with IQOS you will have assistance abroad in more than 52 countries around the world. By calling +800 2559 2559 (free call) or +41 215 478 888 * you will find the help you may need at all times.

Are you going to catch the plane and realize that you have forgotten your IQOS? Don't worry, IQOS is also present in some international airports in Spain, such as Madrid-Barajas Adolfo Suárez Airport.

At IQOS we want that wherever you go ** this summer, you have all our services to make your vacation unforgettable. And remember that our customer service channels are available to you any day of the year. Of course, at all IQOS customer service points you will find the necessary hygiene measures to guarantee your safety and that of everyone.