Jul 23, 2020
Where can I find reviews of IQOS?
Are you an adult smoker looking for a better alternative to cigarettes? With IQOS you can discover the advantages of heating tobacco rather than burning it, bidding farewell to ash and smoke. It doesn’t matter if you don’t already know about its features: you can search for reviews of IQOS to discover all the advantages of its technology, check if the product is right for you and join over 12.7 million adult smokers around the world who have already switched to IQOS.*
If you’re wondering whether IQOS is for you and you want to know whether to change to this better alternative for adult smokers, grab a pen and paper or open the notes app on your mobile, because below we’ll share with you how you can find reviews that will tell you what other users think of the IQOS 3 DUO, as well as how the accessories make the IQOS experience unique.
Where to read reviews of IQOS
We would like to introduce you to the new IQOS reviews tool, a space on our website where you can find reviews from users within the IQOS community about the various products and accessories. If you’re wondering "What is the IQOS community?", it's a group of over 12.7 million smokers around the world who have already changed to IQOS.*
Through the new tool, you can read reviews on the various products and accessories on the IQOS online shop. On each item page, before the description, click on the stars to read a collection of independent evaluations provided by users about using the device. These reviews will help you make a decision. You can also access the reviews directly by scrolling down to the bottom of each product page.
Only people who buy an IQOS device or accessory through the online shop can write a review about these products. A few days after making a purchase, users receive an email inviting them to publish a review, as long as they comply with the terms and conditions.
As explained in these terms and conditions, your review should:
- be your own honest and accurate review of the product;
- focus on your experience of the purchase and use of the IQOS product itself (in particular the product’s features, quality and design); and
- be written in one of the languages available in our website (Spanish or English).
Furthermore, we will reject and will not post your review if it includes any of the following:
- reference to tobacco products or tobacco consumption;
- mention of any competitor’s name or product;
- mention of any perceived health benefits or make any claim indicating that our products are risk free, healthier or safer than other tobacco or nicotine products, or that they’re non-addictive;
- suggest that our product should be used as a smoking cessation device or to help anyone quit tobacco and/or nicotine use;
- suggest that our device should be used by non-smokers or people under the age of 18;
- mention any unexpected health or safety problem that you believe may have been caused by use of a tobacco product and/or exposure to a tobacco product – if you have such an experience, please immediately contact our customer care team here instead;
- include any aggressive, threatening, trolling, discriminatory, profane or vulgar language;
- include interpretation of the legislation applicable or related to IQOS products or its use;
- include any images or videos; or
- include any personal data.
Check the terms and conditions* for information regarding other conditions of use for ratings and opinions.
When IQOS reviews have been published, readers can filter them by publication date, relevance, usefulness and rating, as well as the average product score from the number of stars that it has received. If you think that an opinion could be useful for other people, you can click on the thumbs up image in the review.
What other products can you read reviews about?
The IQOS community is very active and is always prepared to provide an opinion about any product other people discover this technology that is already part of their daily lives.
In addition to reviews on the IQOS devices, you can also find reviews on IQOS accessories which we’ll discuss below.
Product information and benefits to make you think. Let’s see if the opinions agree!
The review tool can be used to assess the full range of IQOS accessories. Our IQOS community has accessories such as cases, pouches and clips made from several materials (silicone, fabric or leather) which can be used to protect and customise your device. The accessories cater to any part of your daily life, such as your car, your home or office, or on the street.
Does the personal touch of a brightly coloured cap appeal to you? Or the elegance of a fabric sleeve? It’s easy to find the right accessory for you – the array of IQOS accessories is always offering new colours and products to personalise your experience. If you can’t find an accessory that appeals to you, don’t worry, we’re always adding new items!
The range of accessories also help adult smokers have a cleaner experience. For instance, with the trays, cutting-edge design containers in which you can dispose of used heating tobacco units. Its shape and metallic finish even turn it into a decorative piece for your home. Additionally, we have cleaning sticks that will remove possible residue from your IQOS’ heated units.
We also offer specialised assistance if you’re still considering the switch to IQOS - our IQOS advisors can tell you anything you want to know about the device’s technology. They can explain which is the most appropriate model or accessory for you, and they’ll support you with tips whilst you try it. We’re sure you’ll appreciate their personalised assistance.
Will a review help you to make the change to IQOS?
Still not sure? Try IQOS 3 DUO free for two weeks, with no commitment to buy. During this period you’ll have the personal assistance of an IQOS advisor, who will help you to make the most of your experience. If you request the device at an IQOS store, you will be contacted by an advisor who will assist you during the loan period after you register.
Do you want to take part in this IQOS experience? Join the community! The reviews tell you what other people think, but you have the final word.
*Source: financial data or estimates from PMI, IQOS user panel and PMI market studies. Data updated as of March 2020. IQOS users who have completely stopped smoking cigarettes and for which PMI heating tobacco units account for at least 70% of their heating tobacco consumption in the last week.
*Click here to read the Terms and Conditions
TERMS OF USE FOR RATINGS AND REVIEWS (THE “TERMS OF USE”)
These Terms of Use are an agreement between you and Philip Morris Spain, S.L. (“us”, “we”), governing your use of the customer ratings and reviews and/or questions and answers service (the "Review Service").
When you submit a review, ask or answer a question, or otherwise submit content to us using the Review Service (the “Content”), you agree that:
- You are the sole author and owner of the intellectual property rights in the Content and it is your own original work;
- All rights that you may have in such Content have been voluntarily waived by you, in accordance with the applicable law;
- All Content that you post is accurate and not misleading;
- You are at least 18 years old and you are a smoker or a user of IQOS or nicotine containing products;
- Use of the Content you supply does not violate these Terms of Use and will not cause injury to any person or legal entity.
You further agree that you will not submit any Content:
- That is known by you to be false, inaccurate or misleading;
- That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
- That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
- That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
- For which you were compensated or granted any consideration by any unapproved third party, or on behalf of anyone else;
- In relation to your (or your relative’s, close friend’s, business associate’s, or employer’s) products or services;
- In relation to your competitor’s products or services;
- Offering compensation or requesting compensation in exchange for creating, modifying, or posting Content;
- Posting advertisements or solicitations in any form;
- That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
- That contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold us, our affiliates and to any entity in our group worldwide, harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party. This means that you would be responsible to us for the losses that we suffer (whether financial or otherwise) as a result of you breaking any of the promises or commitments you make in these guidelines and Terms of Use.
You grant us a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute the Content and/or incorporate such Content into any form, medium or technology throughout the world without compensation to you.
All Content that you submit may be used at our sole discretion. We reserve the right to change, condense, withhold publication, remove or delete any Content on our websites that we deem to violate these guidelines and Terms of Use. We do not guarantee that you will have any recourse to edit or delete any Content you have submitted. The Content is generally posted within two to four business days. However, we may remove or refuse to post any submission to the extent authorized by law. You acknowledge that you alone are responsible for the Content. None of the Content that you submit shall be subject to any obligation of confidence by us.
These Terms of Use and your use of the Review Service are governed by the laws of Spain and subject to the exclusive jurisdiction of the courts of the city of Madrid.