Dispositivo IQOS en mesa

Aug 20, 2024

How to get support using IQOS YouTube channel

While some prefer written instructions, many find visual demonstration more intuitive and easier to follow.
YouTube support videos offer accessible solutions to troubleshooting IQOS devices.

Why YouTube Support Videos?

Once you’ve identified the issue, our YouTube support videos offer step-by-step solutions to resolve it.
These videos cover a wide array of topics which are both informative and engaging, from basic device setup to advanced troubleshooting techniques.
Accessible anytime, anywhere, our YouTube troubleshooting support videos allow you to troubleshoot issues independently.

Navigating YouTube for IQOS Troubleshooting

Unlike traditional user manuals or customer support hotlines, YouTube offers a visually engaging and user-friendly troubleshooting platform.
With user-friendly navigation, comprehensive solutions, engaging content, and practical examples, you can follow along with a step-by-step video guide to tackling issues independently, at your own pace, without the need to sit through a dense manual.

Finding the Right Video

Encountering a problem with your IQOS? There’s likely a troubleshooting video on our Youtube channel to help you out:
  • Getting started: Basic information: Learn basic information regarding the use of your IQOS device. We will accompany you every step of the way.
  • Do you want to know what you will get with the purchase of your IQOS ILUMA? With our unboxing videos you can see the components and features of all IQOS ILUMA models. For example, the IQOS ILUMA PRIME.
  • Common Problem Solving: Lights, Camera, Solution! Our troubleshooting video will guide you through common problems and their easy resolution. For example, you can have answers to questions like: A red light flashes on my IQOS ILUMA. What should I do?