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IQOS ILUMA series
Peninsula and Balearic Islands
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Why choose IQOS?
Discover all IQOS benefits
How IQOS works?
Zero combustion, smoke or ash
News
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Online Shop
Online Shop
IQOS ILUMA series
Peninsula and Balearic Islands
IQOS ILUMA series
Canary Islands
Cange to IQOS with up to 30€ discount.
Only until the 28th of April!
Discover IQOS
Discover IQOS
Why choose IQOS?
Discover all IQOS benefits
How IQOS works?
Zero combustion, smoke or ash
News
Find out the latest in IQOS
Are you a Game Changer?
Discover why IQOS is a Game changer and why you would want to be one too.
Services & Privileges
Services & Privileges
Ask for a referral code
Get a discount in your first IQOS ILUMA
Device diagnostic
Device diagnostic
Refer a friend
Get points in IQOS Club referring IQOS
IQOS Club
IQOS Club
16 Dec 2019
IQOS customer service during holiday season
During this holiday period our support service will be available in the following schedules.
December 24th
Live Chat / Facebook / Twitter close at 6pm
Phone line closes at 3pm
Phone line closes at 3pm
December 25th
All services closed
December 26th
Normal schedule from 9am to 9pm
December 31st
Live Chat / Facebook / Twitter close at 6pm
Phone line closes at 3pm
Phone line closes at 3pm
January 1st 2020
All services closed
January 2nd 2020
Normal schedule from 9am to 9pm
January 6th 2020
All services closed
January 7th 2020
Normal schedule from 9am to 9pm
You can also visit our support page.