Dec 16, 2019
IQOS customer service during holiday season
During this holiday period our support service will be available in the following schedules.
December 24th
Live Chat / Facebook / Twitter close at 6pm
Phone line closes at 3pm
Phone line closes at 3pm
December 25th
All services closed
December 26th
Normal schedule from 9am to 9pm
December 31st
Live Chat / Facebook / Twitter close at 6pm
Phone line closes at 3pm
Phone line closes at 3pm
January 1st 2020
All services closed
January 2nd 2020
Normal schedule from 9am to 9pm
January 6th 2020
All services closed
January 7th 2020
Normal schedule from 9am to 9pm
You can also visit our support page.