iqos

1 Sep 2021

IQOS App. You scroll, we guide

At IQOS we accompany you in the switch to a better alternative, offering services you can trust. That’s why we’re introducing IQOS App, the application that will accompany you on your journey with IQOS.
The app you deserve
IQOS App is the new application from IQOS with which you can get the best technical support and personalized maintenance so that your device is always ready and you get the best IQOS experience.
An application available for Android and PC so that you can solve any issues that you may have with your device. The app that an incombustible like you deserves.
Everything you need
Do you have an issue or doubt with your device? Open the application and find a solution quickly. Talking about the IQOS App is talking about the best technical support for your device:
  • Firmware update: With the firmware update (the programme inside the memory of our IQOS electronic components) you will improve the performance of your device* and optimise the battery life for a better and longer lasting IQOS experience.
  • Notification of faults in the kit: if it’s not working correctly, it’s overheating or if you detect any issue with your device, the app will show you a quick, simple solution.
  • Direct contact channels with IQOS: get in touch quickly and simply with our customer care team and get personalized support.
  • Tips and tutorials about use and care: access content where you can learn more about your device and how to get the most from your IQOS experience.
  • FAQ’s: resolve any doubts you may have about your IQOS device, accessories and guarantees quickly.
And much more
But that’s not all, IQOS App offers you much more! You can also adjust the settings on your device, customize options for vibration and lights or carry out an automatic clean.
IQOS App is the easiest way to solve any issue with your device and also the best way to your IQOS experience one step further. Would you like to know more? Click here and download the IQOS App for Android. Or download the desktop version of the IQOS App by clicking here (Windows) or here (Mac).
Besides, if you are a Mac and/or iPhone user you can also access the IQOS app through the Web App, perfect for iOs. You will simply need to download the Bluefly Bluetooth browser from the App Store because the Bluetooth connection requires it. Click here from your Mac or iPhone and follow the steps . It's easy!
You scroll, we guide.
IQOS App
*Device battery life varies depending on several factors including: usage conditions, device settings, battery age and environmental conditions.