Oct 26, 2023
IQOS captivates you with a variety of services and privileges
IQOS is there for you in every step of your experience
We offer personalized help when you need it
- Online guidance: explore all our content made for you to enjoy the most out of your IQOS experience. What can you find here? A variety of resources, from how-to videos, step-by-step guides, techniques and tools that will immerse you in the IQOS universe.
- IQOS Personal advisor: you don't have to know absolutely everything. Your personal IQOS advisor will be a key figure in this journey, giving you personalized support so that you can start discovering and using your device with some extra help.
- Find solutions: do you have a problem? We are here to help you with any challenge you may face with IQOS, that's why we have compiled the most frequently asked questions from our users.
IQOS thinks of you with exclusive benefits and experiences
- Exclusive benefits: enjoy special offers on IQOS products, get IQOS points for referring an adult smoker friend and much more.
- IQOS Club: Do you enjoy being part of a group? Then you will love the IQOS membership community, because it will give you the opportunity to access events, special places, exclusive experiences and much more. Join IQOS CLUB and explore the latest trends and news from IQOS. Discover exclusive content designed especially for you.
Recommend or ask a friend for a referral
- Recommend IQOS to a friend: do you give your all for your friends? Help an adult smoker friend switch to a better alternative with IQOS ILUMA.
- Ask a friend: find out how to ask a friend who is an IQOS user for a referral code to get a 10€ discount on your first device.