The IQOS Boutique in Fuencarral closes its doors: here are some alternatives in Madrid.

Last Friday 20th, the IQOS Boutique Fuencarral in Fuencarral 18, closed its doors. We would like to thank our customers for their unconditional support during this time.

Although we are closing our doors in Fuencarral, we remain committed to offering you the best experience in other locations in Madrid.

IQOS Boutiques are exclusive spaces to offer the best advice to users about IQOS and its non-combustion heating technology. The Boutiques are located in cities around the world such as Amsterdam, Berlin, Lisbon, London, Milan, Moscow, Paris, Seoul and Tokyo.

In order to bring IQOS closer to our adult smokers, IQOS Boutique offers multiple services that enhance the customer experience:

If you don't know where to buy IQOS in Madrid, here are some other options:

Located at 36 Serrano Street, IQOS Boutique de Serrano offers you the best advice from our team of IQOS Experts. In this exclusive space, you will find a wide range of IQOS products and you will be able to discover the latest novelties, all thanks to the personalised attention we offer. This Boutique offers one hour of free parking, making your visit easier.

The Boutique is open non-stop from Monday to Sunday from 10:00 to 21:00.

Located in the Plaza Río 2 shopping centre, at Avenida del Manzanares 210, the IQOS Plaza Río 2 Shop is an ideal destination for lovers of the IQOS experience. Among the services available at this shop, you can purchase IQOS devices and accessories, receive technical support, talk to an IQOS expert and request a product demonstration.

The shop is open 24/7 from Monday to Sunday from 10:00 to 22:00.

Located at Paseo de La Castellana 85, the IQOS Store at El Corte Inglés de Castellana is another highlight where customers can explore the world of IQOS. Here you can buy devices and accessories, as well as be assisted by a team of experts who will offer you personalised attention. We invite you to visit us there, where you will continue to find everything you need for your IQOS experience.

The shop is open continuously from 10:00 to 22:00 and on Sundays from 11:00 to 21:00.

In addition to our main shops, IQOS has a network of additional points of sale where you can find our products and services. These locations are designed to offer you the same personalised service and the possibility to purchase IQOS devices and accessories.

Whether by phone, at IQOS Club, through our digital channels or in any of our shops, at IQOS we work every day to always offer you a special treatment and the best possible experience.

Come and meet us!