English

Welcome to IQOS Care

CareLandingPages_lifestyle-stills-shots-01

First steps with IQOS 3 MULTI

Using IQOS is easy. Learn how to use, clean, and charge your IQOS 3 MULTI, and find quick tips .

Learn more
CareLandingPages_lifestyle-stills-shots-02

Find a solution

We are here to help solve problems you are having with your IQOS 3 MULTI.

Discover solutions
CareLandingPages_teaser-03_5

IQOS services

We have a lot to offer to you. Explore our full range of IQOS services.

Discover more

Frequently Asked Questions about IQOS

IQOS Devices
IQOS 3 Multi
Services and Support
View All

Still have questions about IQOS?

We are here to help you across multiple channels

ContactUs_chat

IQOS Live Chat

Talk with one of our IQOS experts live
We will respond within seconds

Available every day from 9AM to 9PM (1h less in Canary Islands)
ContactUs_facebook

IQOS on Facebook

Visit our IQOS Facebook page (@iqos.es)

Available every day from 9AM to 9PM (1h less in Canary Islands)
ContactUs_twitter

IQOS on Twitter

Get in touch with IQOS support on Twitter (@iqos_support_es)

Available every day from 9AM to 9PM (1h less in Canary Islands)
ContactUs_mail

IQOS Email Support

Send us your query

Available Mondays to Fridays from 9AM to 9PM and Weekends from 9AM to 6PM (1h less in Canary Islands)
ContactUs_faq

IQOS FAQ

Find your answer online

Full FAQs available here
ContactUs_phone

IQOS Phone Support

Want to speak to one of our IQOS support experts? No problem, call us at 900 15 20 15 (toll free number)

Available Mondays to Fridays from 9AM to 9PM and Weekends from 9AM to 6PM (1h less in Canary Islands)

This product is not risk free. This product is intended for adult use only.