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Welcome to IQOS Care

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First steps with IQOS 3 MULTI

Using IQOS is easy. Learn how to use, clean, and charge your IQOS 3 MULTI, and find quick tips .

Learn more
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Find a solution

We are here to help solve problems you are having with your IQOS 3 MULTI.

Discover solutions
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IQOS services

We have a lot to offer to you. Explore our full range of IQOS services.

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Frequently Asked Questions about IQOS

IQOS Devices
IQOS 3 Multi
Services and Support
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Still have questions about IQOS?

We are here to help you across multiple channels

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IQOS Live Chat

Talk with one of our IQOS experts live
We will respond within seconds

 

Available Mondays to Fridays from 9AM to 9PM and Weekends from 9AM to 6PM (1h less in Canary Islands)
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IQOS on Facebook

Visit our IQOS Facebook page (@iqos.es)

Available Mondays to Fridays from 9AM to 9PM and Weekends from 9AM to 6PM (1h less in Canary Islands)
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IQOS on Twitter

Get in touch with IQOS support on Twitter (@iqos_support_es)

Available Mondays to Fridays from 9AM to 9PM and Weekends from 9AM to 6PM (1h less in Canary Islands)
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IQOS Email Support

Send us your query

Available Mondays to Fridays from 9AM to 9PM and Weekends from 9AM to 6PM (1h less in Canary Islands)
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IQOS FAQ

Find your answer online

Full FAQs available here
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IQOS Phone Support

Want to speak to one of our IQOS support experts? No problem, call us at 900 15 20 15 (toll free number)

Available Mondays to Fridays from 9AM to 9PM and Weekends from 9AM to 6PM (1h less in Canary Islands)