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Welcome to IQOS Care

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First steps with IQOS 2.4 PLUS

Using IQOS is easy. Learn how to use, clean, and charge your IQOS 2.4 PLUS, and find quick tips.

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Find a solution

We are here to help solve problems you are having with your IQOS 2.4 PLUS.

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IQOS services

We have a lot to offer to you. Explore our full range of IQOS services.

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Frequently Asked Questions about IQOS

Still have questions about IQOS?

We are here to help you across multiple channels.