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Discover IQOS

Welcome to a future without smoke.

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How to use IQOS?

Learn step by step how to use IQOS

Que es IQOS - por que IQOS Desktop (5)

Why switching to IQOS?

Why are overage smokers switching to heated tobacco with IQOS

*IMPORTANT INFORMATION: The absence of tar does not mean IQOS ILUMA is risk-free. Its use delivers nicotine, which is addictive.

22.1 million overage smokers have already switched to IQOS*

How does it sounds?

Discover it yourself.
Get your first device and pay for it after 14 days only if you are convinced. If you end up choosing to keep your device you can do so with a 10€ discount coupon.

I'm in!

Something we haven’t covered?

We count with several customer care channels.

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Live chat

Available every day from 9AM to 9PM (1h less in Canary Islands) 

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Send us your questions and
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Available every day from 9AM to 9PM (1h less in Canary Islands) 

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Send us a tweet

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always available for you.

Available every day from 9AM to 9PM (1h less in Canary Islands) 

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We will get back to you
as soon as possible.

Available Mondays to Fridays from 9AM to 9PM and Weekends from 9AM to 6PM (1h less in Canary Islands) 

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Give us a call

An IQOS coach is waiting to give you the answers you need.

Available Monday through Friday from 9AM to 9PM and weekends from 9AM to 6PM (1h less in Canary Islands)

Service not available in the Canary Islands on Sundays