Discover all IQOS benefits
Zero combustion, smoke or ash
Return it within 14 days free of charge
Find out the latest in IQOS
Discover all IQOS benefits
Zero combustion, smoke or ash
Return it within 14 days free of charge
Find out the latest in IQOS
Are you a Game Changer?
Discover why IQOS is a Game changer and why you would want to be one too.
Discover IQOS
Welcome to a future without smoke.
A better alternative to continued smoking
✓ Tobacco heating device
✓ Up to 20 consecutive uses
✓ No liquid or combustion
✓ No cigarette smoke smell
How to use IQOS?
Learn step by step how to use IQOS
1
Introduce the heated tobacco stick and turn on the device
2
Through induction technology the device Will heat the tobacco stick without burning. As a result no smoke or ash is generated!
3
Once the device vibrates it is ready to use!
Why switching to IQOS?
Why are overage smokers switching to heated tobacco with IQOS
No smoke
Unlike cigarette, IQOS does not burn tobacco and as a result does not generate smoke
No ash
By heating tobacco instead of burning, there is no combustion and therefore no ash
No tar *
Tar is the residue generated after burning a cigarrete. IQOS does not produce tar as it heats tobacco rather than burning it.
22.1 million overage smokers have already switched to IQOS*
*Source: PMI financial data or estimates, IQOS ILUMA user panel and PMI market research. Data updated as of July 2024. IQOS users who have completely stopped smoking cigarettes and for whom PMI heated tobacco units represent at least 70% of their heated tobacco consumption in the past 7 days.
How does it sounds?
Get your first device and pay for it after 14 days only if you are convinced. If you end up choosing to keep your device you can do so with a 10€ discount coupon.
Something we haven’t covered?
We count with several customer care channels.
Live chat
Chat with our IQOS experts in real time.
Available every day from 9AM to 9PM (1h less in Canary Islands)
Facebook us
Send us your questions and
we will get back to you.
Available every day from 9AM to 9PM (1h less in Canary Islands)
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Our Twitter account is
always available for you.
Available every day from 9AM to 9PM (1h less in Canary Islands)
Email us
We will get back to you
as soon as possible.
Available Mondays to Fridays from 9AM to 9PM and Weekends from 9AM to 6PM (1h less in Canary Islands)
An IQOS coach is waiting to give you the answers you need.
Available Monday through Friday from 9AM to 9PM and weekends from 9AM to 6PM (1h less in Canary Islands)
Service not available in the Canary Islands on Sundays