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IQOS 3 DUO
IQOS Warranty
If I have any questions, who should I contact?
For any assistance, please, contact our Customer Care:
By phone: 900 15 20 15 - Monday to Friday from 9:00 am to 9:00pm. Weekends from 9:00am to 6:00pm (1 hour less in Canary Islands).
By email: [email protected]
Other channels: Twitter @iqos_support_es Facebook @iqos.es
How can I claim the warranty?
Our Customer Care team is at your service:
By phone: 900 15 20 15 (toll free number), Monday to Friday from 9:00 am to 9:00pm. Weekends from 9:00am to 6:00pm (1 hour less in Canary Islands).
By email: [email protected]
Other channels: Twitter @iqos_support_es Facebook @iqos.es
How long does my warranty last?
IQOS devices have a 1-year voluntary warranty and a 2-year legal warranty.
Does my IQOS have a warranty?
Yes, your IQOS device has warranty.
If I have any questions, who should I contact?
For any assistance, please, contact our Customer Care:
By phone: 900 15 20 15 - Monday to Friday from 9:00 am to 9:00pm. Weekends from 9:00am to 6:00pm (1 hour less in Canary Islands).
By email: [email protected]
Other channels: Twitter @iqos_support_es Facebook @iqos.es
How can I claim the warranty?
Our Customer Care team is at your service:
By phone: 900 15 20 15 (toll free number), Monday to Friday from 9:00 am to 9:00pm. Weekends from 9:00am to 6:00pm (1 hour less in Canary Islands).
By email: [email protected]
Other channels: Twitter @iqos_support_es Facebook @iqos.es
How long does my warranty last?
IQOS devices have a 1-year voluntary warranty and a 2-year legal warranty.
Does my IQOS have a warranty?
Yes, your IQOS device has warranty.