Peninsula and Balearics Islands
Canary Islands
A better alternative to continued smoking
A better alternative to continued smoking
No combustion, no smoke, no ash
We move forward, we choose IQOS.
Discover the science behind IQOS

Try IQOS your way
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A better alternative. Buy/shop now
Peninsula and Balearic Islands
Canary Islands

IQOS 3 DUO
Discover more
Care you can count on.
Privileges to inspire you.
We’re by your side as you take the next step on your journey with IQOS.
Try
Try IQOS your way
Get support
Care you can count on
Enjoy privileges
Made to inspire you
Try
Get support
Enjoy privileges

Try
Request your free trial, with the support of an IQOS personal advisor.
For 14 days.
Our advisors are available to guide you through the first steps of your switch to IQOS.

Share your experience
When you recommend IQOS to an adult smoker friend * in addition to being part of our community, both of you will get access to exclusive benefits.
*Adult smokers who would otherwise continue to smoke or use other nicotine products.

Get support
Whether you’re happy to help yourself or need an IQOS advisor, we are here to support you.
How-to videos, step-by-step guidance, tools and techniques to help you get the best from your IQOS experience.
Get personalized support to get you started and discover everything about your device, with your personal IQOS advisor.
Online troubleshooting tools for you to fast-track fixing your device.

Enjoy privileges
Be welcomed into a world of personalized offers and exclusive benefits, made specially for you.
Enjoy special offers on IQOS products, earn IQOS points by referring an adult smoker friend* and much more.
Being a member of the IQOS community will give you access to events, exclusive spaces and experiences and much more.
Unique and exclusive content design for you.
Very soon you will discover IQOS CLUB
Refer a friend
Invite an adult smoker friend* and get exclusive benefits for both of you.
*Adult who would otherwise continue to smoke or use other nicotine products.
Got a question?
Find the answer in our FAQs
Something we haven’t covered?
There are several ways you can reach us.
Live chat
Chat with our IQOS experts in real time.
Available every day from 9AM to 9PM (1h less in Canary Islands)
Send us your questions and
we will get back to you.
Available every day from 9AM to 9PM (1h less in Canary Islands)
Send us a tweet
Our Twitter account is always
available for you.
Available every day from 9AM to 9PM (1h less in Canary Islands)
Email us
We will get back to you
as soon as possible.
Available Mondays to Fridays from 9AM to 9PM and Weekends from 9AM to 6PM (1h less in Canary Islands)
Give us a ring
An IQOS coach is waiting to give you the answers you need.
Available Mondays to Fridays from 9AM to 9PM and Weekends from 9AM to 6PM (1h less in Canary Islands)